BlackBerry Repairs & Spares - Repair Form - Tel: 0871 789 2379

PLEASE COMPLETE FORM USING BLOCK CAPITALS.

Date BlackBerry sent in :
 

CONTACT INFORMATION
Company :
First Name :
Last Name :
Address :
Post Code :
Email Address :
Phone Number :
Preferred Contact Method : Email Address       Phone Number
   
BlackBerry INFORMATION
BlackBerry Model :
BlackBerry Serial Number :
BlackBerry Network Provider :
 
PROBLEM DESCRIPTION
Please provide a detailed problem description.  Error numbers and Error descriptions are extremely helpful in determining the problem.  If possible, please include detailed step by step instructions to replicate the problem . Please also include any passcodes.  

 

 

 

 

ADDITIONAL ITEMS SHIPPED WITH YOUR BLACKBERRY
We DO NOT require any additional items with your BlackBerry. However, on some occasions we may ask you to send in additional equipment to test. If so, please tell us what else was sent with your BlackBerry.
Spare Battery Earphones
SIM Card Original Box
BlackBerry Protective Case AC adapter + Lead
Additional Items not listed above
WARRANTY AND LIABILITY STATEMENTS
Please check each statement below confirming that you agree to the terms and conditions set forth for any repairs performed by BlackBerry Repairs & Spares.
I understand BlackBerry Repairs & Spares is not responsible for any software or data lost on my BlackBerry. I am responsible for backing up the data on the BlackBerry prior to shipping the unit to BlackBerry Repairs & Spares for repair.
I understand BlackBerry Repairs & Spares is not responsible for any damage caused to my BlackBerry during shipping to AND from our workshop. I understand that BlackBerry Repairs & Spares will insure my BlackBerry during return shipment.
I understand BlackBerry Repairs & Spares charges an inspection fee of £10.00. The inspection fee is automatically absorbed into the final repair cost once I have given go ahead for the repair. If I decline repair I must pay the inspection fee.
I agree that if after 3 months I have not paid or collected my BlackBerry after I have been contacted regarding my repaired BlackBerry, BlackBerry Repairs & Spares will recycle my BlackBerry to recover costs.
PLEASE SIGN YOUR NAME

Our workshop address to send to:

BlackBerry Repairs & Spares
Admirals offices
The Historic Dockyard
Chatham
Kent
ME4 4TZ

We only ask for payment once the repair is completed. We accept the following payment methods:

Paypal, Cheques & Bank Transfers.

Return insured delivery is £8.00 on all repairs.

Any repairs not paid for or uncollected after 3 months will be recycled to recover costs.